Javed Khan
Internet’s proliferation has raised a new type of work-related websites, known as crowdsourcing platforms. One might have already heard of Airbnb, which is sourcing rooms from the crowd and Uber sourcing rides from the crowd. Nevertheless, these two platforms are only the tip of the iceberg. Amazon’s Mechanical Turk (mturk.com) sources all sorts of human intelligence tasks (such as image annotations) from the crowd, Crowdsite.com sources graphic designs, BugCrowd.com sources software vulnerabilities and Prolific.ac sources participants for academic research, just to name a few.
The term crowdsourcing is also known in the literature as human computation and collective intelligence (CI). Although these and other related terms (e.g. citizen science) have their slight variations, they essentially mean the same thing: fostering the seamless completion of complex tasks from an anonymous crowd of people, to develop systems that have been inconceivable up to this day.
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Khan, V.J., Dhillon, G., Piso, M., Schelle, K. (2016). Crowdsourcing user and design research. In Collaboration in Creative Design (pp. 121-148). Springer International Publishing, Switzerland.